Please read through the advice on this page before making a repair request.
If your toilet clogs, you can usually push the blockage through the system with a plunger. Press the plunger over the drain hole and pump it up and down, being sure to create suction with the lip of the plunger.
Repeat this process until the toilet begins functioning properly again.
If water is draining slowly in your sink or shower, you may have a drain clog. You can purchase tools to dislodge the clog at many hardware stores. You can also use a plunger to work on these blockages.
Please be careful when using cleaning chemicals, as some corrosive products could damage your pipes.
If you lose electricity in your home, attempt to isolate the problem. Did you overload the circuit? (See below) Are you the only home impacted in your neighborhood? You can call the utility company to learn if the problem is occurring across the grid or to determine whether there is an issue with your account.
Tripped Circuit Breaker
If you overload your electrical circuit, you may trip the breaker. Locate your breaker and make sure it's in the ON position. If it's not, flip the breaker back to this position.
Be sure to check what caused the circuit to breaker so you can avoid future problems.
If you don't have hot water in your rental property, locate your water heater. There should be a control panel on the tank where you can make adjustments to the temperature and schedule. Attempt to reset your system and wait at least 15 minutes before testing to see whether the changes have taken effect.
Is there a problem with your rental's HVAC system? Check your central thermostat and make certain the settings are accurate before getting in touch with us.
If you are fearful for your safety, call 911. For maintenance emergencies, call our office.
For maintenance emergency call or text (360) 907-8942
Log in Now
Log into the tenant portal to make a maintenance request. We'll be in touch shortly.
If you need help accessing your account, please call us: (360) 614-3016